The Stakeholder Performance Domain focuses on understanding, engaging, and managing the individuals, groups, or organizations that can influence—or be influenced by—a project. Since stakeholders have different interests, expectations, and levels of influence, effectively addressing their needs is critical for project success.
This domain emphasizes:
- Identification of Stakeholders
- Recognizing all relevant stakeholders early in the project, including customers, sponsors, team members, and external parties.
- Understanding Needs and Expectations
- Analyzing their interests, influence, and potential impact to ensure alignment between project outcomes and stakeholder value.
- Engagement and Communication
- Building trust through clear, consistent, and transparent communication strategies that keep stakeholders informed and involved.
- Managing Relationships
- Actively addressing concerns, resolving conflicts, and balancing competing interests to maintain support and cooperation.
The goal of this domain is to foster positive stakeholder relationships that enhance decision-making, reduce risks, and increase the likelihood of achieving project objectives.
In simple terms: The Stakeholder Performance Domain ensures that projects are not only about delivering outputs, but also about creating value for the people who matter most.
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