Information flow is the way knowledge, updates, and decisions move across the value delivery system. Clear and timely communication is essential to ensure everyone—from stakeholders to team members—stays aligned and informed.
Key aspects of information flow include:
- Top-Down Communication – Strategies, goals, and expectations shared from leadership to portfolios, programs, and projects.
- Bottom-Up Communication – Feedback, progress updates, and risks reported from teams back to management.
- Horizontal Communication – Collaboration and knowledge sharing across teams, departments, or projects.
- External Communication – Sharing updates and outcomes with customers, partners, and stakeholders.
An effective flow of information ensures transparency, accountability, and better decision-making, ultimately helping projects deliver maximum value.
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